Support
Contact & support
Last updated: 15 April 2026
Automatika Consulting uses a single contact email for all inquiries — sales, support, privacy, legal, and partnerships. Messages are triaged by subject line so the right person on our team responds.
1. Primary contact
- Email: hello@automatika.ph
- Phone: +1 (575) 733-8001
- Response time: we reply within 1 business day. With teams in the USA, Australia, the Philippines, and Singapore, we cover most business hours across the Pacific; messages sent over the weekend are answered Monday morning in your local zone.
- Languages: English, Filipino, Tagalog
1a. Offices
- Headquarters (United States): 1209 Mountain Road PL NE, Albuquerque, New Mexico 87110, USA
- Remote offices: Australia, Philippines, Singapore
- Business ID: 7947755 (New Mexico, United States)
2. Email subject lines by inquiry type
Using a specific subject line gets your message to the right handler faster. All options below reach hello@automatika.ph.
- New engagement / sales: “New engagement inquiry” — or fill out our qualification form at qualify.automatika.ph.
- Existing client support: “Client support” — for active engagements or retainer clients.
- Privacy inquiries: “Privacy inquiry” — questions about our Privacy Policy.
- Data deletion / user rights: “Data Deletion Request” — see the Data Deletion page for the full process.
- Security / responsible disclosure: “Security issue” — please include enough detail to reproduce. We acknowledge within 1 business day.
- Legal / Terms inquiries: “Legal inquiry” — see our Terms of Service.
- Media / press: “Media request”
3. Other ways to interact
- Book a 30-minute discovery call: Google Calendar booking link.
- Pre-engagement qualification form: qualify.automatika.ph.
- Existing client sign-in: app.automatika.ph (Sign in with Google).
- Knowledge base: app.automatika.ph/knowledge_base.
- Pancake apps install guide (for existing clients): /pancake-apps.
4. Social
- Facebook: fb.com/automatika.ph
- Instagram: instagram.com/automatika.ph
Social channels are for general updates and community. Do not send sensitive information, privacy-rights requests, or security disclosures through direct messages — those should go to hello@automatika.ph.